Frequently Asked Questions
Frequently Asked Questions
Browse through our FAQ’s.
For Users
What is Hire 24?
Hire 24 is an equipment rental platform that connects individuals and businesses with trusted local vendors. You can browse equipment, check availability, book it for a selected time frame, and pay — all through our app or website.
What kind of equipment can I rent?
You can rent everything from construction machinery like bulldozers and excavators, to tools, scaffolding, generators, landscaping equipment, and more. New categories are added regularly based on vendor inventory.
How do I book equipment?
Simply search or browse for the equipment you need, select the rental period, confirm availability, and book directly in the app. Payments are made securely at checkout.
Is there a minimum or maximum rental period?
Rental periods vary by vendor. Some offer hourly rentals, while others may require a minimum of one day. You’ll see the terms clearly listed on each product page.
How does delivery or collection work?
Some vendors offer delivery (usually at an extra fee), while others require you to collect the equipment. Delivery options will be shown on the listing. You can also communicate directly with the vendor once the booking is confirmed.
Can I cancel or change a booking?
Yes, but it depends on the vendor’s cancellation policy. Please check the specific listing or contact support if you need help with cancellations.
Is my payment secure?
Yes. All payments are encrypted and processed securely through trusted payment gateways integrated into the app.
What happens if the equipment breaks or malfunctions during use?
If you experience any issues, contact the vendor immediately via the in-app support function. Most vendors have procedures in place for maintenance or replacements. Users are typically responsible for damage caused by negligence or misuse.
What happens if the equipment breaks or malfunctions during use?
If you experience any issues, contact the vendor immediately via the in-app support function. Most vendors have procedures in place for maintenance or replacements. Users are typically responsible for damage caused by negligence or misuse.
For Vendors
How do I become a vendor on Hire 24?
Sign up via our website or app, create a vendor profile, and list your equipment with details like pricing, availability, photos, and rental terms. Once approved, your listings will be visible to users.
What can I rent out on Hire 24?
You can list construction equipment, tools, machinery, scaffolding, landscaping equipment, event gear, and more. All listings must be in good, safe working condition.
Do I need a business to become a vendor?
No. Both businesses and individuals with qualifying equipment can register as vendors.
How do I get paid?
Once a booking is complete, payment is released directly to your designated account. You’ll be able to track all earnings in your vendor dashboard.
How much does it cost to list my equipment?
Listing is free. Hire 24 takes a small commission per successful transaction to cover payment processing and platform maintenance.
Can I set my own rental rates and rules?
Yes. You control your pricing, availability, security deposits (if needed), and any additional terms like delivery or pickup options.
How are damages or late returns handled?
You can include a damage policy or require a refundable deposit. If issues arise, our support team can assist with dispute resolution between you and the renter.
Can I pause or update my listings?
Absolutely. You can edit, pause, or remove listings anytime from your vendor dashboard.
Browse through our FAQ’s.
For Users
What is Hire 24?
Hire 24 is an equipment rental platform that connects individuals and businesses with trusted local vendors. You can browse equipment, check availability, book it for a selected time frame, and pay — all through our app or website.
What kind of equipment can I rent?
You can rent everything from construction machinery like bulldozers and excavators, to tools, scaffolding, generators, landscaping equipment, and more. New categories are added regularly based on vendor inventory.
How do I book equipment?
Simply search or browse for the equipment you need, select the rental period, confirm availability, and book directly in the app. Payments are made securely at checkout.
Is there a minimum or maximum rental period?
Rental periods vary by vendor. Some offer hourly rentals, while others may require a minimum of one day. You’ll see the terms clearly listed on each product page.
How does delivery or collection work?
Some vendors offer delivery (usually at an extra fee), while others require you to collect the equipment. Delivery options will be shown on the listing. You can also communicate directly with the vendor once the booking is confirmed.
Can I cancel or change a booking?
Yes, but it depends on the vendor’s cancellation policy. Please check the specific listing or contact support if you need help with cancellations.
Is my payment secure?
Yes. All payments are encrypted and processed securely through trusted payment gateways integrated into the app.
What happens if the equipment breaks or malfunctions during use?
If you experience any issues, contact the vendor immediately via the in-app support function. Most vendors have procedures in place for maintenance or replacements. Users are typically responsible for damage caused by negligence or misuse.
What happens if the equipment breaks or malfunctions during use?
If you experience any issues, contact the vendor immediately via the in-app support function. Most vendors have procedures in place for maintenance or replacements. Users are typically responsible for damage caused by negligence or misuse.
For Vendors
How do I become a vendor on Hire 24?
Sign up via our website or app, create a vendor profile, and list your equipment with details like pricing, availability, photos, and rental terms. Once approved, your listings will be visible to users.
What can I rent out on Hire 24?
You can list construction equipment, tools, machinery, scaffolding, landscaping equipment, event gear, and more. All listings must be in good, safe working condition.
Do I need a business to become a vendor?
No. Both businesses and individuals with qualifying equipment can register as vendors.
How do I get paid?
Once a booking is complete, payment is released directly to your designated account. You’ll be able to track all earnings in your vendor dashboard.
How much does it cost to list my equipment?
Listing is free. Hire 24 takes a small commission per successful transaction to cover payment processing and platform maintenance.
Can I set my own rental rates and rules?
Yes. You control your pricing, availability, security deposits (if needed), and any additional terms like delivery or pickup options.
How are damages or late returns handled?
You can include a damage policy or require a refundable deposit. If issues arise, our support team can assist with dispute resolution between you and the renter.
Can I pause or update my listings?
Absolutely. You can edit, pause, or remove listings anytime from your vendor dashboard.
Ready to Rent Smarter?
Download the Hire 24 app today or start browsing rentals near you.
Say goodbye to outdated rental processes — and hello to speed, control, and reliability.
Ready to Rent Smarter?
Download the Hire 24 app today or start browsing rentals near you.
Say goodbye to outdated rental processes — and hello to speed, control, and reliability.